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Shopping online is both safe and easy but if you should get stuck please don't hesitate to contact us. 



Our partner for handling credit card payments online is Klarna Check Out, one of the leading actors in this field in Sweden. 

HildaHilda does not have full access to the customer's payment information. 

HildaHilda's customer records are confidential and are not shared with third parties.

Important regarding shipments to Swedish addresses; please make sure to write your (or the receiver's) official name (as it reads on the driver's license or passport), as you may otherwise find yourself not being able to collect your package at the service point. 



If you are a non-EU resident you are entitled to a VAT refund.
In our physical shops we offer tax refunds in collaboration with Global Blue. Simply ask the shop attendant for a Tax Free note which you produce at customs (harbor or airport) as you leave the country in order to get your VAT back. 

If you shop online and find yourself outside of the EU, the prices shown are already exclusive of VAT. Note that your delivery address must be located outside of the EU.



Prices can change without prior notice and HildaHilda maintains the right to adjust incorrect pricing as well as to annul orders with incorrect pricing.



Within Sweden shipping is free of charge when purchases amount to 900 SEK or more. 

For international purchases our very favorable shipping rates with DHL and the Swedish Post are applied. Put your order in the shopping cart and choose your country for more precise rates (normally your country is already set by default).

Please make sure that you are up to date with your local customs regulations as customs fees vary between countries and regions. HildaHilda does not take any responsibility for fees added by local customs.



Most of our product are in stock. Stock items are sent as swiftly as possible but no later than two working days after the order was placed.

We ship with the swedish post or by DHL. Within Europe, the delivery time is normally 2-5 working days. Outside of the EU, the delivery time is normally 4-20 working days.

If you are in a hurry to get your order, please contact us. If you let us know in time, we can always upgrade your shipment to a speedier alternative. The extra cost will be added to your order.



We always try to get orders to our customers as quickly as possible. However, sometimes things go wrong and there is a glitch between stock updates and new orders. If an item is currently not in stock it takes approximately 2-6 weeks until we are ready to deliver.



Products can be returned and refunded or exchanged within 20 days of purchasing. Returned products must be in original condition accompanied by the original receipt. Freight costs are carried by the customer except in the event that the product is faulty in which case HildaHilda carries all freight costs. 

We kindly ask our customers to check the box or package upon delivery. Should the package be damaged make sure to take a picture of the package before opening it. This is important when filing a complaint with the shipping agent. Also take a picture of the damaged article and e-mail the pictures to us at info@hildahilda.se.

HildaHilda must always be contacted prior to returning faulty or damaged products in order to decide whether the article/s in question should be returned or not.



Orders of patterns/pattern combinations, colours/colour combinations or products not part of HildaHilda’s standard range, including all fabric by the meter, are binding and cannot be cancelled nor refunded.



HildaHilda textiles shrink by approximately 5-8% in the first wash. At the same time the colours become even more vibrant as the threads fall into place. Shrinkage does not constitute grounds for a refund.



Naturally we do our very best to keep our inventory list updated, but sometimes there is a glitch and an article runs out of stock before the inventory list is updated. Delivery of textiles not in stock takes somewhere between 2-6 weeks.



The colours in the pictures on the website as well as on printed material can differ somewhat from the true colours. 




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